Le MSP s'appuie généralement sur une solution informatique qui dans la majorité des cas, se contente de dématérialiser les processus qui existaient au format papier sans les optimiser. Ces MSP ne sont pas forcément éditeurs de la solution et dépendent donc d'un tiers pour réaliser leurs prestations. L’expertise et la valeur ajoutée sont alors réduites.

Thank you for shining a light on this systemic vulnerability. I don't think organizations realize that, in many ways, they inherit the security of their service providers. As another commenter noted, the RMM is overdue for radical reinvention. Security-minded MSPs may need to think about delegated access to customer environments, privileged access workstations, or other methods for remotely administering customer environments without that big fat one-to-many target that RMM represents. I think the MSP tooling ecosystem is general is problematic - MSPs design for scale and efficiency (making them an economical option for customers as opposed to hiring internally), but do I really want my password manager integrated into my RMM? Maybe not... There's a lot of market share out there waiting for MSPs that can develop real cybersecurity maturity.
Thought Leadership: These firms typically offer thought leadership as well as labs and innovation centers that allow a business to gain access to expertise and resources that might otherwise be unavailable. This might include knowledge of Internet of Things (IoT) systems, AI and machine learning, robotics, and a more integrated digital framework that supports innovation and change. If your organization is looking to harness the full power of digital technology, it’s vital to understand how a services firm can guide you along the journey.

Cognizant delivers expertise and services for businesses within 20 industries, including banking and financial services, healthcare, manufacturing, life sciences and retail. Cognizant engenders a high level of loyalty. More than 90 percent of the firm’s revenues come from returning clients. The firm has established strong technology partnerships. These include: AWS, Google Cloud, IBM, Microsoft, Oracle, Salesforce, SAP and VMware.
Indeed! Cybersecurity is not a commodity among service providers. One is not necessarily like unto another. Some MSPs have robust and mature cybersecurity controls while others are lackluster. It is imperitive that the client ask questions to their MSP to better understand their capabilities. Because, as you said -- they inherit the security of their service providers. 
Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.

The firm has a scientific community that assembles 150 top researchers, engineers and others within the firm to provide a cross-functional approach to digital innovation and disruption. Atos is among only a few IT services providers that operate a quantum computing advisory group. It specializes in developing quantum machine learning algorithms and producing next generation architectures and quantum safe cryptography. It operates a complete programming and simulation environment for software development, education and training. The firm boasts an impressive array of partners, including Google Cloud, Dell EMC, VMware, Microsoft, RSA, SAP, Cisco, AWS, Oracle, Citrix, Salesforce, IBM, F5, Juniper Networks and HP.

Industry standards and regulations are continuously changing. Technologies are ever-evolving, and customer engagement is getting redefined every other day. The changing market trends and industry regulations have a direct impact on businesses’ day-to-day operational demands. Not having the ability to keep pace with technology only restrains the efforts that the company is making to grow. This is where a managed service provider is becoming inevitability for fast-scaling enterprises.


As a business owner, you may be aware of the need to stay current with technology trends in your business. However, you may not have the expertise, time, resources, or knowledge to manage and integrate the relevant technology into your business operations and processes. If you find yourself in this predicament, then you should take advantage of the managed IT services and support offered by NexusTek.
The firm operates Experience Centers that help bring ideas and technologies to business fruition. PwC operates in 158 countries. PwC focuses on fueling innovation and developing new products, services and ways of doing business through immersion and acceleration labs, emerging technology visioning and prototyping, rapid prototyping and other business and IT development frameworks.
Stratosphere Networks develops and implements B2B IT solutions, both on-premise as well as on hosted solutions, while retaining IT infrastructure at all levels. They have a robust and scalable cybersecurity framework that empowers in-house IT to monitor and manage response and remediation to incidents. Their core solutions include SIEM, managed detection and response, SOC services, virtual CSOs, and other managed security services, along with HIPAA and industry regulation compliance
An international humanitarian aid agency hired Computer Services Unlimited to redo its website to match it with its branding. Computer Services Unlimited also worked on developing and maintaining the organization's web app. The client praised Computer Services Unlimited's communication skills, noting the company's promptness to not only respond to inquiries but resolve any issues or changes to the project.
One of TCS’s premier offerings is its specialized Customer Intelligence & Insights (CI&I) software, which is available for specific industries, including retail, banks and communications service providers. It delivers advanced analytics and was developed to integrate with the IoT. The firm’s services are designed to address complex requirements across industries and for different types of business and IT needs. This includes cloud integration, cybersecurity and emerging technologies such as blockchain.
Rackspace acquired Datapipe and incorporated it into its operations in November 2017. It has built a framework of professional and managed IT services revolving around several key industries, including: healthcare, pharmaceuticals, finance and media. Rackspace specializes in solutions by industry as well as by the type of business and IT challenge. These fit within domain expertise in e-commerce, database management, business intelligence and other areas. The company has established key partnerships with several key technology companies. These include: Alibaba Cloud, AWS, Google Cloud Platform, Microsoft, Oracle, Salesforce and SAP.
LTI is headquartered in Mumbai, India.  A core philosophy for LTI is “Operate, To Transform.” It focuses on an organization becoming an “automation native” rather than addressing automation issues ad hoc. Operate, To Transform is a business and IT framework that allows organizations to pivot quickly and maintain a continuous business transformation function. This approach incorporates a 4D model that extends across four dimensions: operations, landscape, business process KPIs & end user personas.

The firm has a scientific community that assembles 150 top researchers, engineers and others within the firm to provide a cross-functional approach to digital innovation and disruption. Atos is among only a few IT services providers that operate a quantum computing advisory group. It specializes in developing quantum machine learning algorithms and producing next generation architectures and quantum safe cryptography. It operates a complete programming and simulation environment for software development, education and training. The firm boasts an impressive array of partners, including Google Cloud, Dell EMC, VMware, Microsoft, RSA, SAP, Cisco, AWS, Oracle, Citrix, Salesforce, IBM, F5, Juniper Networks and HP.


Managed service providers tend to be Web hosting or application service providers that allow users to outsource their network and application resource procedures under a delivery agreement. In most cases, MSPs own the entire physical back-end infrastructure and provide resources to end users remotely over the Internet on a self-service, on-demand basis.
Cognizant delivers expertise and services for businesses within 20 industries, including banking and financial services, healthcare, manufacturing, life sciences and retail. Cognizant engenders a high level of loyalty. More than 90 percent of the firm’s revenues come from returning clients. The firm has established strong technology partnerships. These include: AWS, Google Cloud, IBM, Microsoft, Oracle, Salesforce, SAP and VMware.
What did that say about cybercriminal understanding of the average MSP? That MSP is just like every other small business organization out there — a small victim with little capacity to pay out for ransomware recovery. This mantra began to change late last year as MSPs began to be leveraged as the initial infection vector of their larger clients. The Texas ransomware attacks were the first highly publicized examples that served as the catalyst, but certainly weren't the last.
Helixstorm updates a core network infrastructure for an apparel company, replacing wireless infrastructure, implementing disaster recovery solution, and performing an active directory migration. They also provide 24/7 system management. The team skillfully implemented modern solutions and transformed the network. They were organized and accommodated their partner’s needs.
Thought Leadership: These firms typically offer thought leadership as well as labs and innovation centers that allow a business to gain access to expertise and resources that might otherwise be unavailable. This might include knowledge of Internet of Things (IoT) systems, AI and machine learning, robotics, and a more integrated digital framework that supports innovation and change. If your organization is looking to harness the full power of digital technology, it’s vital to understand how a services firm can guide you along the journey.
The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.
  LEARN MORE    Remote Workforce Development Planning If your company is impacted by the coronavirus, NexusTek is here to assist in ensuring your business stays as productive as possible. LEARN MORE   Who Is NexusTek? Since 1996, NexusTek has been servicing the small to medium sized business community as an outsourced IT firm focusing on technology, so you can focus on running your business. WATCH VIDEO  Enable Your Users to Stay Productive from Anywhere! NexusTek Desktop as a Service provides users with a best-in-class virtual desktop environment with no capital investment or ongoing maintenance. LEARN MORE   NexusTek Managed Service Plans NexusTek provides Managed IT Services to small and large organizations across the country.

Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"
TELECO provides a total threat protection by securing all your threat vectors – email, web applications, remote access, web browsing, mobile internet, and network perimeters. Our complete family of solutions work together to help you detect, prevent, and recover from zero-day vulnerability, advanced malware, automated threats, ransomware, and other attacks.
Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.
You provided clear explanation as to what managed services are exactly, and why a company would need to utilize them. Digital Maelstrom is an example of an MSP that serves as the third-party for businesses to utilize in order to manage their technology duties. Many of our clients are small to medium-sized as stated in the article. Thanks for posting!
MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
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