The commoditization of basic managed services has compelled managed services providers to differentiate their offerings. One popular direction is managed security services. Customers increasingly demand IT security assistance from their service providers. Accordingly, services providers are developing managed security services practices or partnering with security vendors to provide cybersecurity services.
Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"

OSIbeyond was hired by a private social club to provide various IT services that include troubleshooting, preventive maintenance, IT security, relevant training, and others. Within six months, the private social club's security system has been significantly improved, enabling the club to operate remotely. The club hasn't had any data problems, breaches, or any IT security issues since the beginning of the engagement. 
Properly managing today’s complicated computer and network solutions can prevent substantial downtime and possible catastrophic financial loss. Designing the best solution to access, store, protect and share your data is what TELECO does best. We have certified network engineers and technicians with the experience to provide our customers with an optimal solution.
Impac is a qualified full-service consulting company that specializes in Oracle products. To serve a large customer base in the Pacific Northwest and Western Canada, they leverage their core competencies in strategy, planning, installation, implementation, training, and ongoing support of Oracle solutions. For managed cloud services, their accredited professionals work 24 hours a day to ensure the server of their clients and the applications they host achieve optimum performance
wekos is a provider of cloud-enabled and managed infrastructure solutions with an experienced network management team that provides centralized, enterprise-wide network and device management and monitoring, ensuring that the business's infrastructure is operating smoothly. Their portfolio of services covers a wide range of technologies, including managed telephony, managed private and public cloud, managed infrastructure, managed datacenter, and many others

Industry standards and regulations are continuously changing. Technologies are ever-evolving, and customer engagement is getting redefined every other day. The changing market trends and industry regulations have a direct impact on businesses’ day-to-day operational demands. Not having the ability to keep pace with technology only restrains the efforts that the company is making to grow. This is where a managed service provider is becoming inevitability for fast-scaling enterprises.


Accenture's offering includes systems for integrating data, developing IoT frameworks, integrating AI and other emerging technologies, and more. The company has developed a comprehensive innovation architecture along with extensive partnerships. Its offerings are grouped into five categories: Strategy, Consulting, Digital, Technology and Operations.
Your digital security is our top priority! NexusTek’s Cyber Security Services will lock down and control your business from data breaches, phishing attempts, ransomware attacks and all other harmful attempts on your systems. With accurate cyber security monitoring, the latest technology and a 24/7 domestically staffed expert team ready to address any threat that may arise, NexusTek is primed to protect your business on line.
NexusTek’s Managed IT services and IT consulting team will skillfully assist your technology needs including remote workforce planning, MultiValue support and services, disaster recovery plan development as well as various other IT projects that are vital to the success of your business. As one of the top IT services, cloud services and cyber security companies in the nation, we have the experience and expertise to help you meet your objectives.
They can easily handle the heavy lifting when it comes to IT system administration. IT managed services are offered in a full suite of services including monitoring, management, backups, support and critical situation management. Most IT companies are looking to hire a company for the work which holds years of experience and expertise on technical skills.
Today more companies are opting for a managed service model instead of outsourcing specific IT activities. This reduces their risk of technology disruption and helps the organization be ready for new opportunities. Managed IT service company delivers cost-effective solutions for managed IT cloud colocation, disaster recovery and ITconsulting services.
The consulting, professional services and IT services company, headquartered in Bangalore, India, has a presence in 45 countries.  Gartner ranked the firm a “Leader” in its Gartner’s Magic Quadrant for Public Cloud Infrastructure Professional and Managed Service Providers 2019. The Infosys Digital Navigation Framework is a specialized process for unleashing innovation. It incorporates five key factors: design, proximity, agility, automation and learning.
At NexusTek, we are a managed IT service provider who specializes in meeting the IT needs of small and medium-sized businesses. Our clients outsource their technology needs to us so that they can concentrate on their core business. By using NexusTek as your managed IT service and support provider, you can rest assured that your business will be constantly up to date with the latest relevant technological innovations. Additionally, we partner with best-in-class technology vendors to ensure that your technology hardware and software are well maintained. Furthermore, we also provide disaster recovery services and support so that your data can be readily restored in the event of a disaster.
With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.

DXC offers expertise for different industries and sectors as well as in key domain areas, including analytics, cloud and platform services, Internet of Things, and application services. A key offering is DXC Bionix, an approach built on intelligent automation at scale. It incorporates AI, lean process methodologies and an extensive partner network to automate workflows and improve response times, accuracy and standardization. DXC is heavily focused on emerging technologies, including blockchain, IoT, robotics and autonomous vehicles.


"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company
Miles Technologies is an IT and software firm founded in 1997 and headquartered in Moorestown, N.J. With an additional office in Philadelphia, they operate with a team of over 300 employees to provide various services, including custom software development, mobile app development, and cloud consulting and SI. Their clientele consists of small, midmarket, and enterprise companies within the business, financial, or health care industries. 
The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.
In terms of MSSPs future, I think that we're only now seeing the tip of the iceberg. The reality is that cybersecurity is becoming increasingly more complex, expensive, and essential. I've covered a number of these angles in a recent article https://silentbreach.com/blog_article.php?post=33 . The upshot is that, as you've correctly pointed out, MSSPs are just much more efficient than a typical in-house IT team.
The firm has a scientific community that assembles 150 top researchers, engineers and others within the firm to provide a cross-functional approach to digital innovation and disruption. Atos is among only a few IT services providers that operate a quantum computing advisory group. It specializes in developing quantum machine learning algorithms and producing next generation architectures and quantum safe cryptography. It operates a complete programming and simulation environment for software development, education and training. The firm boasts an impressive array of partners, including Google Cloud, Dell EMC, VMware, Microsoft, RSA, SAP, Cisco, AWS, Oracle, Citrix, Salesforce, IBM, F5, Juniper Networks and HP.
Cognizant delivers expertise and services for businesses within 20 industries, including banking and financial services, healthcare, manufacturing, life sciences and retail. Cognizant engenders a high level of loyalty. More than 90 percent of the firm’s revenues come from returning clients. The firm has established strong technology partnerships. These include: AWS, Google Cloud, IBM, Microsoft, Oracle, Salesforce, SAP and VMware.
HCL Technologies is based in Noida, Uttar Pradesh, India. HCL’s focus on agile and lean intersects heavily with technologies involving digitalization, analytics, cloud, IoT and automation. HCL has adopted a methodology called Mode 1-2-3. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption.
Infopulse is a digital software company based in Kyiv, Ukraine with additional offices in Israel, Germany, France, and the U.S. Since 1991, their team of more than 1,000 employees offers custom software development, web development, IT strategy consulting, mobile development and app testing services. They usually work with mid-sized clients in the information technology industry.
Miles Technologies is an IT and software firm founded in 1997 and headquartered in Moorestown, N.J. With an additional office in Philadelphia, they operate with a team of over 300 employees to provide various services, including custom software development, mobile app development, and cloud consulting and SI. Their clientele consists of small, midmarket, and enterprise companies within the business, financial, or health care industries. 
Having a secure and properly maintained network is critical to your business operations. We provide network security that includes router and firewall configuration, managed switch installation, wireless access point deployment, as well as data and voice network cabling. Properly securing your network involves sophisticated security testing and hardening to protect your data and your user’s privacy.

MSPs utilize a broad range of IT expertise to resolve issues efficiently. Unlike break/fix providers, MSPs can employ the latest processes and software to proactively monitor endpoints, keeping systems up-to-date and preventing issues before they arise. Managed IT services are also available 24x7x365, allowing end users to take nights and weekends off while the MSPs do the heavy lifting on tasks and processes done after hours.
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