Indeed! Cybersecurity is not a commodity among service providers. One is not necessarily like unto another. Some MSPs have robust and mature cybersecurity controls while others are lackluster. It is imperitive that the client ask questions to their MSP to better understand their capabilities. Because, as you said -- they inherit the security of their service providers. 
Novatech is a managed IT and printer services provider offering on-site and remote network infrastructure and peripherals support. Novatech's managed office experts enable businesses to maximize efficiency, reduce costs, mitigate risks, and accelerate development through expert guidance in advising, developing, implementing, and promoting cutting-edge business technology. Novatech's portfolio of managed office solutions liberates customers to focus on running their business – leaving the tech to an award-winning provider with over 25 years of industry-leading experience
For many businesses, IT support is little more than an afterthought—and it’s not until a problem prevents people from doing their jobs that anyone realizes proper tech support isn’t in place. TELECO Help Desk is designed for one thing only—to provide best-in-class service and support to our clients, so you can enjoy peace of mind knowing that the right help is just a phone call away.
Our comprehensive managed services are a fixed-rate IT support program—including 24/7 monitoring, preventative maintenance, and proactive IT solutions—that ensures consistent up-time for your business. Why spend the time and money on an entire IT staff? Our managed services plans are both affordable and reliable and will provide you with all the solutions you need to run an effective and efficient IT environment.

The firm has established alliance partnerships with Adobe, AWS, Google Cloud Platform, Microsoft, GE Digital, HPE, Oracle, Salesforce, SAP and others. A key specialty is the company’s cybersecurity and privacy practice, which guides businesses through business transformation while building connected ecosystems that deliver a high level of data protection.
Offloading Tasks: Part of the appeal of an IT services firm or MSP is offloading rote tasks and time-consuming processes. This helps an organization step away from tactical tasks — a.k.a. “keeping the lights on” — to more strategic endeavors. As a result, it’s important to ask vendors how they can help your enterprise become more strategic — and understand how they plan to make this happen.

At NexusTek, we have teams of IT consultants willing and ready to work with you at a moment’s notice. Using our deep knowledge of technology as well as our many years of experience, we will analyze your business’s current technology and provide recommendations regarding which tools and applications are best suited to enhance the technological capabilities of your business. Furthermore, we provide a strategy for how you can successfully integrate the latest technology into your business with minimal disruption. Reach out to us today so that we can get started.
Chris Loehr — executive vice president of Solis Security, an incident response firm — has personally dealt with many of these MSP breaches. Speaking of GandCrab, Loehr says, "They certainly hit some MSPs in 2018, but the ransoms were relatively small: $10,000 to $25,000. In 2019, MSPs became more of a target, with increasing ransom demands and the threat actors leveraging MSP tools with greater efficiency to affect clients. GandCrab never required the MSP to pay up. It wasn't until GandCrab evolved into Sodinokibi in mid-2019 threat actors began to say: 'We ONLY want the MSP to pay. You can pay for ALL the customers or you get NOTHING at all.'"

2020 has seen a steady and continued trend of continued attacks against MSPs. Unfortunately for many SMBs, they have been brought into a new reality: They are included as victims by inheritance through their use of MSPs, often through no fault of their own. These SMBs are stuck in an ultimate catch-22. As they are far too small to effectively invest in their own IT management, partnering with an MSP makes sense. Yet this partnership can be fraught with new risks, many of which the SMB sector itself doesn't fully recognize.
Le MSP s'appuie généralement sur une solution informatique qui dans la majorité des cas, se contente de dématérialiser les processus qui existaient au format papier sans les optimiser. Ces MSP ne sont pas forcément éditeurs de la solution et dépendent donc d'un tiers pour réaliser leurs prestations. L’expertise et la valeur ajoutée sont alors réduites.

"The biggest thing for me is that, while I'm away from the office and working on other projects, I haven't had to worry about the network. There have been a couple of occasions where issues happened, and [TPx Communications] has been able to resolve them without my involvement, other than just being notified. As far as I'm concerned, that does everything that I want it to do." — IT Systems Manager, Audio-Visual Company


Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.
And if you don’t have a complete IT team already versed in data backup services, you’ll benefit even more. That’s because all our managed network solutions include a full team of experts taking care of your individual network. We’ll monitor and identify events, provide analysis to root out problems and help you take appropriate action to keep things secure.
The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.
At NexusTek, we are a managed IT service provider who specializes in meeting the IT needs of small and medium-sized businesses. Our clients outsource their technology needs to us so that they can concentrate on their core business. By using NexusTek as your managed IT service and support provider, you can rest assured that your business will be constantly up to date with the latest relevant technological innovations. Additionally, we partner with best-in-class technology vendors to ensure that your technology hardware and software are well maintained. Furthermore, we also provide disaster recovery services and support so that your data can be readily restored in the event of a disaster.

At NexusTek, we have teams of IT consultants willing and ready to work with you at a moment’s notice. Using our deep knowledge of technology as well as our many years of experience, we will analyze your business’s current technology and provide recommendations regarding which tools and applications are best suited to enhance the technological capabilities of your business. Furthermore, we provide a strategy for how you can successfully integrate the latest technology into your business with minimal disruption. Reach out to us today so that we can get started.
Impac is a qualified full-service consulting company that specializes in Oracle products. To serve a large customer base in the Pacific Northwest and Western Canada, they leverage their core competencies in strategy, planning, installation, implementation, training, and ongoing support of Oracle solutions. For managed cloud services, their accredited professionals work 24 hours a day to ensure the server of their clients and the applications they host achieve optimum performance
At TELECO, we specialize in infrastructure design and implementation. Our certified technicians can assess your new or existing location and plan the layout of all your cabling to support any new system you are deploying. From retail, multi-location chains all working together to a simple upgrade of your existing telephone and network cabling, we do it all!
Backup and Disaster Recovery (BDR)—a combination of data backup and disaster-recovery solutions that works cohesively to ensure an organization's critical business functions will continue to operate despite serious incidents or disasters that might otherwise have interrupted them, or will be recovered to an operational state within a reasonably short period.
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