For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target.
HCL Technologies is based in Noida, Uttar Pradesh, India. HCL’s focus on agile and lean intersects heavily with technologies involving digitalization, analytics, cloud, IoT and automation. HCL has adopted a methodology called Mode 1-2-3. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption.
DXC offers expertise for different industries and sectors as well as in key domain areas, including analytics, cloud and platform services, Internet of Things, and application services. A key offering is DXC Bionix, an approach built on intelligent automation at scale. It incorporates AI, lean process methodologies and an extensive partner network to automate workflows and improve response times, accuracy and standardization. DXC is heavily focused on emerging technologies, including blockchain, IoT, robotics and autonomous vehicles.
From the above, it is clear that a managed service provider does not just help with technology adoption. They also help to monitor the ongoing spending and lessen the danger of introducing new technologies. While the market is already witnessing an increase in capital spending on the cloud and businesses managing IT services, it is evolving by itself.
However, as time progressed computer manufacturing grew to large scale, leaving the small IT dealer to focus less on manufacturing and more on break/fix. This system was time consuming, labor intensive, costly and reactive. It did not allow the technician room to grow their business or take on new clients without massive investments in labor and infrastructure.